Frequently Asked Questions
Everything you need to know about shopping with ANUROOP.
What is the typical shipping timeline for an order?
We process all orders within 24-48 hours. Standard domestic shipping usually takes 3-5 business days, while international shipping can take 7-12 business days depending on your location.
How do I determine the right size for me?
Each product page features a detailed size guide with specific measurements. We recommend comparing these measurements against your own or a similar garment you already own for the best fit.
What is your return and exchange policy?
We offer a 14-day hassle-free return and exchange policy. Items must be unworn, unwashed, and have all original tags attached to be eligible for a refund or replacement.
Which payment methods do you accept?
ANUROOP accepts all major credit and debit cards (Visa, MasterCard, American Express), PayPal, and localized digital wallets to ensure a secure and seamless checkout experience.
How can I track the status of my order?
Once your order is shipped, you will receive an email notification containing a tracking number and a link to our carrier's website where you can monitor your package in real-time.
Are the colors of the products accurate on screen?
We strive to display our products as accurately as possible. However, due to different monitor calibrations and lighting conditions during photography, slight variations in color may occur.